IT HAPPENS ONLY IN INDIA!
Jan 25, 2010 is a date that I will never forget. I had just completed a nice vacation in India and had started my return journey to Houston. Reached Bengaluru International Airport at 5:30 for an 8:30 domestic flight to Mumbai – well in time – only to find out that the Mumbai 8:30 had been CANCELLED (No reason given). Jet Airways lady: “Sir, the only option you have is to take the 9:30 flight – the last one today”. I replied , “ Sure, no problem” with an attitude that I am not bothered as this flight was supposed land at 11:10 p.m will give enough time for my Amsterdam NorthWest flight at 1:50 a.m.
The flight to Mumbai took off on time. Half way through the flight the captain announces that ATC has communicated a delay in landing. So the flight would instead land at 11:30 p.m (20 min late). I thought, “Screw the delay; I should still be able to make it easily.” However, the flight landed at 11:40 p.m. (BTW, they didn’t serve anything onboard, not even complimentary coffee/tea – stingy service, not even a blanket when asked for!) The captain taxied for 10min and stopped away from the domestic terminal right in the middle of nowhere, wherein a Jet Airways bus was waiting to take us to the terminal. This guy drove at 15mi/h and reached terminal at 12a.m.
Then I went to the baggage area and started waiting. Funny enough, the belt number was not assigned. Then someone shouted- “Bangalore – Belt no. 1”. So I went there, 3 bags came, 2 of which belonged to a nice looking girl who had sat next to me. So I thought, since they are coming mine shouldn’t take time. The remaining bag (1 of 3) kept circling for the next 10min (12:20 a.m by now). The bags finally came, I collected my two bags and ran to the International Transfers queue to board the bus to the International Terminal. Apparently you had to collect a coach coupon before boarding which nobody mentioned to us. Somehow managed to get the coupon and boarded the bus as the last person in!
Now this bus journey was quite an undertaking. Let me remind you, that at this time, Mumbai airport was undergoing a lot of construction. This driver, who was a total genius, drove at 5mi/h while continuously chatting with his assistant leisurely, only to encounter a traffic jam INSIDE the airport! (Can you imagine that?) Finally the International Terminal came (12:45 a.m). I was like – “Ah, should be able to make it”. To my surprise (or confusion), this bus EXITS the frikin’ AIRPORT and goes outside to take the ramp to International Departures entrance – UNBELIEVABLE. (My question is - Why the heck is it called – Inter-terminal transfer?) . Driver goes away from the airport (still 5mi/h), takes a U turn and climbs up the ramp only to my shock to encounter traffic jam for about 800m.The entrance was nowhere visible. We slowly pass information boards numbered Gates A, B, C, D and to my luck NorthWest was flying out of D. This idiot stops outside gate A, and announces – “All passengers please get down here” (12:55 a.m).
I took the luggage cart, loaded my bags (which were luckily out in the front as I was the last to board the bus) and started running. I saw a huge queue outside gate A, could not run on the airport footpath (fully blocked by passengers and their ‘n’ relatives), ran on the street (also blocked) alongside taxis et al. Passed packed entrances to gates B and C only to find a 150 people queue to gate D as well (1:00 a.m). This is the first time it hit me that the probability of me missing my 1:50 a.m flight is >99%. Left my bags, took my laptop bag that had my documents and ran to the front of the queue. Asked the guard, “Sir, mera flight 1:50 ko hai, main saamne aa sakta hoon?” (“Sir, my flight is at 1:50, can I come to the front?”). The guy looks at my passport and ticket – thinks for a minute and says “haan” (yes). I ran back, took my luggage and ran in the midst of traffic and finally ENTERED THE AIRPORT (1:05 a.m).
Ran looking for the NorthWest counter, didn’t see it! Asked people – “peeche hi tha Sir” (“It was behind Sir”). I was like – “I didn’t see it!!”. Apparently the check in for NorthWest flight had been closed and the board had been changed to some “Ethiad” airlines. Went and pleaded with the airport official to check me in. He first said that everybody has been done, then he stared at me and said, “Chalo aapko last kar de te hai” (“Ok, I will check you in last”). He checked me in really fast, while the other guy asked routine security questions and said, “Immigration ke liye aap bhaago” (“Run for the immigration”). 1:15 a.m – the immigration counter, for the idiotic planning of the airport is before gate A, so I ran all the way and saw that atleast 200 people were in queue. The queue was like a snake, I shot across it telling people that my flight is in ½ hr. Thank God, everybody was co-operative. (One guy actually said – “please go ahead”).
I was all sweating by this time, the immigration officer asks me, “Why are you sweating so much?” I explained him my ordeal while he was looking at my documents – “What are you studying”. “PhD in nanotechnology Sir”- “What is nanotechnology?” – “Main bahut chote cheezo ka material banaake uska upayog karta hoon” (“ I make very small materials and apply them”) The lamest definition ever. He was done with checking and said, “Apne airlines logon ke paas jaldi jaao” (“go to your airlines quickly”). (1:25 a.m)
Ran to security check point – more questioning – passport, boarding pass check – “aap ka luggage hai?” – “haan”, “kuch naya khareeda?” – “nahi”, “Is line main khada ho jaayiye”. (“is it your luggage?” – “yes”, “did you purchase anything new?” – “no”, “ stand in this queue”). Lady comes and thoroughly checks my bag (1:33 a.m). Ran to gate no.12 (under the stairs, all the way to the end), joined the line that was boarding, as the penultimate person. Then I started to breathe!!! (1:36 a.m).
At this point of time, I am still not sure if my luggage got loaded in time or not?
Only in India can everything get screwed up and you still make it!!